Here you will find Q and A for the most common questions concerning GDPR and the addwish DPA
|Question: What is the GDPR and the DPA that I need ?|
Answer: The EU’s General Data Protection Regulation (GDPR) was introduced to unify all EU member states' approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it's shared.
As a company that process your data, to build and serve the business features, we need to have an agreement to be compliant of the general GDPR. Such an agreement is called a Data Processor Agreement (DPA), and our layout of such can be found here
When you sign-up for the addwish business, you will be asked to accept our DPA as well as our general terms.
|Question: Does addwish have appointed a Data Protection Officer and how do I contact the DPO ?|
Answer: addwish has chosen to have appoint a DPO who will be responsible for the data security and audits, as for GDPR related compliance. You will be able to keep up-to-date with the DPO information on this link addwish DPO
|Question: Who is addwish business using as sub-processors ?|
|Answer: We keep a list updated all the time of our sub-processors, and it can be found here|
|Question: Why doesn't the DPA say anything about how long time you store the data ?|
|Answer: As a data processor we are not required based from the GDPR to have that information in the DPA, as we are simply just processing the data for our clients.|
|Question: If I have a customer that wants to delete or receive their tracked data, what do I do ?|
|Answer: In that case, please contact our support department at email@example.com and we will assist you.|
|Question: Does the addwish service change after the implementation of the GDPR is in effect from 25th of May 2018 ?|
|Question: According to the GDPR we would like to offer our individual visitors to be able to opt-out of any data tracking, how do we do that ?|
You can read more about this method here